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Top Question
#58504

How can i get my money back from unauthorized charges?Charged on all my accounts i have saved. I haven't even made purchases and when i do my game takes automatically and never 5.34 3.99 nor 10.69.

These charges are reportedly coming out and very often im not rich nor do i nor have i authorized any of these bogus *** charges on my account. I needs all my damn money

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Answer:
by #1964042

If you see any unauthorized charges in your account you should immediately contact Phantomefx customer service. You may try to reach out to Phantom EFX Customer Service via their social networks. You can also write to PhantomEFX 900 Techonology Pkwy Ste 300 Cedar Falls, IA 50613 USA.

by #1964305

Well I've tried to contact with the information on so called wesite but just rings guess I'll try to write thanks

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Question:
#132312

HOW DO I GET A REFUND FOR OVER CHARGES.MY CREDIT CARD WAS CHARGED SEVERAL TIMES FOR GAMES I DIDNT PURCHASE.IN THE MONTH OF JUNE 2022. CHARGED ON 6/10/22 FOR $27.36 ; ON 6/8/22 FOR $10.94 ON 6/10/22 FOR $39.95 TWO FROM GOOGLE PHANTOM EFX 1600 AMPHITHEATRE PARKWAY/// AND ONE FROM SPARK CANDY.COM /1308///2161DJM96XD1//2159DJUBSWBV=5816/// 2161DJVOKX3C=4899 /$ 39.95

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Answer:
by #2317267

My name is Kevin davidow 744@***.com or Kevin davidow 667@***.com you guys took $16.04 three times that's $48 plus you overdrafted my account $15 so that's $63 you owe me total I don't want to go get a lawyer because if I do I'll screw you bad I want my refund

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Question:

How do I get the product I purchased or my refund?Requested to purchase coins on September 28, 2020 for $31.99 CAD and NEVER got the coins. Again I purchased on January 24, 2021 fo $6.49 CAD (my credit information was already there from the September purchase), and did not receive the coins. How do I get the product I purchased, or my money refunded to that account?

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Answer:
by #1983763

Unfortunately, Phantomefx does not provide any information about the possible issues with the delivery of the coins or about the company refund policy on their website. Please contact the Phantomefx customer care team for assistance. You may reach out to them via the company's social networks.

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Question:
#27018

can I access my games on another device?my phone died, Can I access my games on my tablet? If so how would I do this?

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Answer:
by #1826097

According to the "In-Game Settings" article posted at sginteractive.zendesk.com, you may access your games on any device. You will need to know your Player ID. You may also use the Restore Purchases option to restore purchased slots, if available.
To get more information about the Phantomefx services, please contact the company customer care team by email at SciPlayDPO@scientificgames.com. There is also a request form at sciplay.com.

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Question:

What is this charge for?8/26/19 $4.99 What is this for?

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Answer:
by #1760044

Your question about the charge is rather specific. Try to reach out to Phantom of customer support for assistance via Facebook, LinkedIn, or Twitter.

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Question:
#18701

How do I get my money refunded on an accidental purchase.

249.00 was charged to my credit card fir coins for jackpot casino. I would not have intentionally made that purchase and I need your help

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Answer:
by #1723248

I need a phone number to stop these charges they were not made with my full intent to purchase anything

by #1686652

Unfortunately, the company does not have an official website yet. But you may try to reach out to Phantom EFX Customer Service via their social networks. You can also write to PhantomEFX 900 Techonology Pkwy Ste 300 Cedar Falls, IA 50613 USA.

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Question:
#16948

Charge my card without permission.

On feb. 25, 2019, phantom charged my account 6 times without my permission.

I would like a refund and a response please. Thank you Amy bennett

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Answer:
by #1950575

Good afternoon, my card was stolen and I show $109.00 charges I am asking for refund. How do I take care of this.

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Question:
by Nyiah Raw #187320

I would like to know why I keep getting charged when I've repeatedly told you I no longer want the phantom efx

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Question:
by Rhonda A Hxb #138338

Is it possible to trace the account of someone using a fraudulent card?My credit card was stolen from someone I know last week . There were cash advances and a lot of purchases from your company.

They started on July 5 and ended the 8th. I was hoping that if I give you my card number, if you would be able to tell me the name attached to the account.

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Question:
by Toni K Dsx #137836

How do I get a refund for money that was taken out of my account without my permission.

My bank statement reflects five charges of 499 I do not buy any kind of tokens or anything on gaming sites I would like a refund of this money please I will send copy of bank statement if needed

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