Anonymous
map-marker Roselle, Illinois

I want my jackpot party account back

I lost over 7 billion coins and now its making me start all over after I spent hundreds of dollars on this game
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Jaye C

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Verified Reviewer

Phallic symbol on ad

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AI play Solitaire with my 6year old grandson. An ad pops up frequently, for Goldfish Casino a Phantomefx product. It features a phallic silo on the right side. Not even thinly disguised. Absolutely inappropriate for a family game. Must be a dreadful company.
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Preferred solution: Removal of offensive material

User's recommendation: Avoid The company’s products

Deborah T Tcx

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Verified Buyer
|

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Verified Reviewer

Didn't get my coins I bought.

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Phantomefx - Didn't get my coins I bought.
Bought coins and didn't get them. 60,000.000. I would like my coins or my money. Thank you Deborah Thomas
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Loss:
$5

Preferred solution: Deliver product or service ordered

Charlynda B

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Need refund or coins purchased

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Phantomefx - Need refund or coins purchased
I ordered coins for $49.99 and your company took my money and did not give me my coins for quick hits slot game. Please refund my money or give me my coins.
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Loss:
$50

Preferred solution: My coins that I paid $49.99 plus tax for!

User's recommendation: Don't use this company.

VINCENT F Tfp

My mother-in-law got charged for charges that she never ok'd. This went on for 6months. Tring to get a refund. But can not get a human to answer the phone.

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Nice work . Good scam lawyer looking into this. How many others did this company scam. How many were over 65????
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Loss:
$1500

Preferred solution: Full refund

User's recommendation: DO NOT USE

Anonymous
map-marker North Lakes, Queensland

My favourite game (I play at least 2 hours a day) Bingo Showdown. However today, July 1, I was crushed, your game malfunction seriously malfunction.

Was not awarded 40 tickets &;;;;;;;;;;;;;;;; 5 power ups at end of last game Was not given credit for next level should be 37 still at 36 No daily spin wheel Here in Australia its nearly 6pm/July 1 FYI / Im a American/80 years/ very poor health/all I have available to me are the games on my iPhone & tv(yeah how many reruns of Friends can one talk) Please reply to gerry.rose @***.com
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Tenisha T

Card charges

I just wanted to know how i can resolve my situation. I had gotten banned or whatever you may call it from buying coins and I want to resolve it. I had recently gotten a new card I no longer have the other card that I got banned with. So I just wanted to know how to resolve this and get back to my gaming and buying coins.
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Loss:
$200

Preferred solution: Let the company propose a solution

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Fredericksburg, Virginia

Paid for coins didn't get them

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Phantomefx - Paid for coins didn't get them
I paid for coins and never got them I checked my bank card and the money was taken please fix this
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Tyler K Jju

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Verified Buyer

Need to dispute transaction need refund

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Phantomefx - Need to dispute transaction need refund
My 6 year old son bought A LOT of stuff on some casino games and I didn't authorize it. My bank told me to contact your company about a refund.
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Loss:
$300
Pros:
  • I never playedit
Cons:
  • Cant contact by phone
  • Charges card repeatedly
  • No phone conversation

Preferred solution: Full refund

Tyler K Jju

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Refund

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Phantomefx - Refund
My 6 year old bought around $300 worth of coins and I didn't authorize it. My bank told me to contact the merchant.
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Loss:
$300
Pros:
  • Great passtime
Cons:
  • Unauthorized charges
  • No phone conversation

Preferred solution: Full refund

User's recommendation: Be careful

Angela R Hxb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never received my purchase

Phantomefx - Never received my purchase
I made a purchase for $4.99 and I never received it for the slot game that Im playing my email address is mrsnorwood711@***.com
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Loss:
$5
Pros:
  • Love the slot games they provide
Cons:
  • Not receiving what i paid for

Preferred solution: Full refund

Mike T Gqq

I want to cancel.ASAP

I'm having major issues with fraud.cancel me now.These payments of 22.00$ every week.stip it ASAP IM NOT REQUESTING THIS
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Loss:
$88
Cons:
  • Charges were not authorized

Preferred solution: Full refund

Nick M Mya

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hot Shot Casino Games

I pay money often through google to play games on Hot Shot Casino and for the last week or two many times when I win a big bonus it does not give me the credit and deducts from my money. It does not do any good to pay if I do not get credit for my bonus. Thank you.
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Loss:
$150
Pros:
  • Like the slot games
Cons:
  • Not receiving what i paid for

Preferred solution: Let the company propose a solution

Liz C Ptq

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Verified Reviewer

I would like a refund

My husband has dementia and he didnt realize he was being charged for this. I went over his bank statement and there is a total of $154.71. That I would appreciate a refund on. I have since taken his debit card from him.
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Loss:
$155
Cons:
  • Charges were not authorized

Preferred solution: Full refund

1 comment
Guest

I'm saying BS to this story. You should have taken the card away BEFORE he started "Making Purchases". Blame yourself for this one, lesson learned.

BrieAnnah L

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

I never got my coins

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Phantomefx - I never got my coins
I never received my coins to play my game! I purchased $4.99 worth of coins and NEVER got them I either want my money back or my coins! Either one!!
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Loss:
$5
Pros:
  • Love playing the game
Cons:
  • I didnt get what i asked for

Preferred solution: Deliver product or service ordered

Jackquest V

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unauthorized Charges

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Updated by user Jan 17, 2021

Still nothing no response from noone this is crap

Original review Dec 18, 2020
So for several months upon end im getting charges from this company on all my payment options I've even had it stopped by my institution yet just charges the other. I need all my money im poor as the next man.
View full review
Loss:
$200
Cons:
  • Unauthorized charges

Preferred solution: Full refund

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